"Mom is very happy. It is coming up on the anniversary of my Dad's passing and she is feeling it, but we are all here to help her through it. I am so grateful for all the help you gave me in the past two to three years. Your information and responses were phenomenal and I would recommend you personally to anyone. Thanks again."
"Thank you for your immediate response to my inquiry for information about a retirement community. I feel much more informed and less overwhelmed with our future decisions. I appreciate your time, energy, and sensitivity. Again, thank you for all the information and thoughts on our situation."
"I want to thank you for all your hard work and most importantly, your support. I really would have been lost without you. Mom is having a few (itsy,bitsy) second thoughts, but for the most part is feeling very positive about the move--a far cry from where we were a month ago."